Mentoring ID No: 117865 NQF Level 4, Credits: 4
Purpose
This Course will be useful to those who provide a basic level of support and assistance to learners about their learning and assessment needs.
Target Group
education practitioners, training and development staff, colleagues, supervisors, management, quality assurance staff, health and safety staff
Duration:
This course is presented over three (3) days
Learning Outcomes
SECTION 1: SOURCING AND MAINTAINING INFORMATION- KINDS OF ASSISTANCE OR SUPPORT THAT LEARNERS MAY NEED
- RELEVANCE AND DIVERSITY OF SOURCED INFORMATION
- MAINTAINANCE OF INFORMATION AND SUPPORT RESOURCES
- ASSISTANCE AND SUPPORT PROVIDED IS ACCURATE AND RELEVANT
- INFORMATION MANAGEMENT SYSTEM
- PROFESSIONALISM, SENSITIVITY AND CARE
- PROMOTING LEARNER PARTICIPATION
- APPROPRIATE SUPPORT SERVICES
- RECORD KEEPING
- CONSISTENCY IN RECORD KEEPING
- RECORDS AS AN AID FOR FUTURE REFERENCE
- QUALITY ASSURANCE
- MAINTAINING CONFIDENTIALITY AT ALL TIMES
- SUITABILITY OF SUPPORT AND ASSISTANCE PROVIDED
- REVIEW SUPPORT SERVICES
- LEARNER AND STAKEHOLDERS FEEDBACK
- REVIEW CONTENTS