Purpose

To demonstrate an understanding of diversity among people and in particular in a specific workforce, the role and importance played by managing change in attitudes, and the attributes of a good change agent in South Africa..

Target Group

Managers, Trade Union members, workers, HR personnel.

Duration:

This course is presented over five (5) days

Learning Outcomes

SECTION 1.THE IMPORTANCE OF CHANGE MANAGEMENT PROCESS

• THE RELATIONSHIP BETWEEN CHANGE MANAGEMENT AND SUSTAINABILITY

SECTION 2: IDENTIFY EXAMPLES OF PLANNED CHANGE AND REACTIVE CHANGE IN AN ORGANISATION

• PLANNED CHANGE AND REACTIVE CHANGE IN AN ORGANISATION;
• THE FACTORS IN PLANNED CHANGE PROCESSES;
• THE ELEMENTS OF REACTIVE CHANGE PROCESSES;
• ANALYSIS OF PLANNED AND REACTIVE CHANGE

SECTION 3: DESCRIBE A MODEL FOR EFFECTIVE CHANGE MANAGEMENT AND ITS MANAGEMENT

• MODEL FOR EFFECTIVE CHANGE MANAGEMENT AND ITS MANAGEMENT;
• A MODEL FOR EFFECTIVE CHANGE MANAGEMENT;
• THE STEPS IN THE CHANGE MANAGEMENT PROCESS

SECTION 4: IDENTIFY REASONS FOR RESISTANCE TO CHANGE AND INDICATE WAYS TO OVERCOME THEM

• REASONS FOR RESISTANCE TO CHANGE AND WAYS TO OVERCOME THEM;
T
• HE REASONS FOR RESISTANCE TO CHANGE;
• WAYS TO OVERCOME RESISTANCE TO CHANGE

SECTION 5: IDENTIFY THE RISKS INHERENT IN ANY CHANGE MANAGEMENT PROGRAMME AND INDICATE WAYS TO MANAGE THEM

• RISKS INHERENT IN ANY CHANGE MANAGEMENT PROGRAMME AND WAYS TO MANAGE THEM;
• THE VARIOUS CHANGE MANAGEMENT RISKS;
• HOW TO OVERCOME RISKS IN AN ORGANISATION

SECTION 6: IDENTIFY AND APPLY THE COMPETENCIES OF AN EFFECTIVE CHANGE AGENT

SECTION 7: THE COMPETENCIES OF AN EFFECTIVE CHANGE AGENT

• THE COMPETENCES AND CHARACTERISTICS OF AN EFFECTIVE CHANGE AGENT;
• APPLYING THE COMPETENCES AT ALL TIMES WHEN DEALING WITH ORGANISATIONAL CHANGE