Purpose

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.The learner will be capable of:

• Demonstrating an understanding of the agenda of meetings;
• Explaining the purpose and objective of minutes of meetings;
• and Taking minutes of meetings

Target Group

working in an administrative environment, including SMME`s where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment

Duration:

This course is presented over two (2) days

Learning Outcomes

• Demonstrate an understanding of the agenda of meetings;
• Effective meeting communication skills;
• Listening skills;
• The advantages of well-constructed agendas;
• Matters on agenda appear in a logical and systematical order;
• An agenda is produced in the required format and time frame.;
Agenda meeting;

• Prepare and take minutes of a meeting;
• Types of minutes are identified and explained;
• The importance of accurate recording and producing of minutes is explained;
• The distribution list;
• Resources required for minute taking;
• Items to be included in minutes of meeting are listed and explained;
• Attendees to meeting are identified;
• The characteristics of good minutes are identified and explained;
• Minutes are concise and accurate and reflect proceedings.